Política de reembolso

RETURNS
Although we hope you love all your items from Taruca Outdoor, we have a returns policy in place if you are not 100% happy with your purchase. Taruca Outdoor will provide a full refund or credit note for all full price items that adhere to the below conditions.

CONDITIONS FOR RETURNS
-Items must be returned within 15 days of receiving your order
-All original tags must remain attached
-Item(s) must be unworn and returned in original condition
-Return must include original invoice and Returns Form, including an R.A Number obtained by
our Customer Care. (See How to Return)

Sale items are final and cannot be returned. Any items returned outside the 15 day return period, or in a condition that indicates being worn or washed in any way, including make-up marks, will not be accepted for return. Please take care when trying on swimwear and wear undergarments at all times. If returned, the hygiene sticker must remain in place and will not be accepted if removed or altered. Taruca Outdoor reserves the right to reject items that do not comply with the above conditions and will return the item to sender.

HOW TO RETURN
Contact our Customer Care via hello@tarucaoutdoor.com to obtain an R.A Number. Quote your name, order number and item(s) you wish to return
Complete returns form accordingly and include with your return
Post your return back to:

Taruca Outdoor
Online Returns
8627 Cinnamon Creek Drive #602
San Antonio, TX 78257

Once received, your refund will be processed within 2 business days and funds will be returned to the Credit Card or Paypal account that was used for the original transaction. Please note that Taruca Outdoor does not offer direct exchanges and if you wish you purchase a new item then you will be provided with a credit note to make a new purchase.

Taruca Outdoor does not cover any postage costs associated with returns, all costs associated with returning items to us are at the responsibility of the customer. The shipping method in which you decide to return to Taruca Outdoor is completely up to you, we suggest looking around for the cheapest local service. Please ensure you post back your return using a traceable service as Taruca Outdoor cannot be held liable for any lost packages. It is very important to hold on to your tracking number to make sure the return package has arrived to us safely!